FREE GLOBAL SHIPPING AT MY VAGINA
My Vagina proudly offers international shipping to over 100 countries across the globe. Whether you’re in the USA, Canada, the UK, Ireland, Europe, Australia, New Zealand, Asia, the Middle East, or beyond, we’ve got you covered.
If you can receive mail, we can ship to you, with a few exceptions.
MY VAGINA CURRENTLY DOES NOT SHIP TO:
- Russia
- Ireland
MY VAGINA DOES NOT SHIP HIPREX TO:
- Slovenia
- Croatia
- Austria
- Czech Republic
- Lithuania
ENJOY FREE INTERNATIONAL SHIPPING ON ALL ORDERS
We’re pleased to offer free international shipping on all orders, and on any order over US$200, you can enjoy free express shipping anywhere in the world. It’s our way of making your global shopping experience even more seamless.
DELIVERY ESTIMATES
Standard international delivery times can vary, typically ranging from 4 to 30 days, depending on your location. Factors affecting shipping times include customs processing, local shipping conditions, and other variables.
If you’re looking for faster delivery, we offer express upgrades with delivery times as fast as 2-8 days, depending on your destination.
Shipping estimates
- Standard shipping – 4-21 days
- Express shipping
2-6 days for USA, Canada
4-12 days for Europe, UK/Ireland
1-2 days for Australia
2-4 days for New Zealand
Other countries as per the Australia Post schedule
Sometimes there are stock and delivery issues. We’ll be in touch if there are delays beyond a few days.
TRACKING A PACKAGE
Rest assured, all packages are assigned tracking numbers. You’ll receive an email notification with a link to track your shipment’s progress and you can always find your order details inside your My Vagina account.
INTERNATIONAL RETURNS
For our international customers, here are some important considerations:
- If you’re seeking a refund for damaged products, please provide photos as evidence, including the shipping label. Contact us via email before discarding the damaged product and packaging. This evidence is essential to process your refund if the package was damaged in transit.
- We do not accept opened items returned.
See more information in Refunds and Returns Policies
DELIVERY ISSUES
Please check your tracking for information on the whereabouts of your package. Please note that once the package lands in your country, your local carrier is responsible, and their tracking website will provide the most accurate information. Please check and contact them with any queries before contacting us.
Please let us know if there is an issue and we will follow it up and resolve it as quickly as possible.
ACCEPTED PAYMENT METHODS
All prices on our website are listed in US Dollars unless otherwise specified. We gladly accept the following forms of payment:
- Credit cards
- Debit cards linked to Visa or MasterCard
- Apple Pay
- Google Pay
- PayPal
If you encounter any challenges using your credit or debit card for international purchases, we recommend reaching out to your bank to ensure your card is enabled for international transactions.
ADDRESS ACCURACY
Once an order is in transit, we are unable to modify the delivery address. While we collaborate with our shippers to assist with address issues when feasible, we cannot be held responsible for delays, fees, or other delivery complications resulting from incorrect address entries during checkout.
If such an error leads to an order being rejected, lost, or destroyed, we regret that we cannot issue a refund or replacement without an extra fee for delivery costs. If the order is returned to us, you may be responsible for return shipping fees, and we’ll only be able to refund the merchandise cost.
If the return shipping cost exceeds the merchandise value, My Vagina will instruct the carrier to abandon the package, and no refund will be issued.
COMPLIANCE WITH LAWS
Items offered by My Vagina are intended for personal use. We encourage you to familiarise yourself with your country’s import regulations before placing an order.
We cannot be held responsible for any delays, fees, fines, or penalties related to your order due to non-compliance with your country’s laws.
CUSTOMS CHARGES & VAT (UK, EU)
My Vagina bears no responsibility for laws or regulations resulting in customs applying additional charges to your order, including taxes or duties. Similarly, we cannot be held liable for seized products or delivery delays stemming from customs actions.
It’s important to note that most international shipments proceed smoothly without issues or delays. In cases where additional fees are imposed on your order, your local customs authority will reach out to you directly.
If you do not pay this, the item will be returned to sender.
DISCLAIMER
By placing an order with My Vagina, you agree to adhere to the policies outlined above and our other terms and conditions. We retain the right to modify these policies at our discretion and also reserve the right to decline service to any customer as deemed necessary.