Role: Clinic/Dispensary and Admin Assistant

We’re hiring! Permanent part-time Melbourne-based administration and dispensary assistant role for naturopath or naturopathy student, or equivalent.

About My Vagina

We are a very small, dedicated team, and offer a friendly, supportive work environment based in Northcote, Victoria.

My Vagina is a unique, world-renowned vulvovaginal and women’s health specialist clinic and online resource, with an online store. While the business is run entirely online, our dispensary and administration office are very much bricks and mortar.

Job description

Permanent part-time with pro-rata paid leave
Administrative tasks (minor bookkeeping/accounting, website support, maintaining spreadsheets and logs).
Ensure smooth operation of the herbal dispensary, liaise with dispensing naturopaths, ensure adequate stock levels, make up product stock and ensure maintenance of equipment.
Ensure smooth operation of the online store with order management (packing, shipping) and high-level, generous, empathetic customer service.

Day-to-day activities

Process orders, respond to customers, liaise with naturopaths, process prescriptions, monitor stock levels, make up products (product manufacturing, bottling, labelling, etc.), and clean up. Tasks may also include running errands.

Comprehensive training will be provided.

Hours of position

Part-time – 8-12 hours per week across 2-3 days, typically between 10am-2pm. Hours and days are somewhat flexible, and there is potential for this role to grow with our business.

Benefits of working at My Vagina Headquarters

Flexible hours
Great location on High Street, Northcote
Work with experienced specialist naturopaths, learn from the best
Naturopathy perks!

Required qualifications and skills

Qualified naturopath or 3-4 year naturopathy student (or equivalent training in science/healthcare field)
Strong administration skills and experience
Attention to detail is crucial
High-level customer service skills and experience
Excellent written and verbal English communication skills
The right to work in Australia

Desirable qualities and skills

Interest in herbal medicine, science/chemistry, women’s health
Experience in online retail sales
Experience using online platforms
Spreadsheet savvy
Flexible
A doer

Remuneration

$33 p/h (incl.11.5% superannuation)

Accessibility and physical components of job

The building is not wheelchair accessible and has stairs.
The job requires both computer and dispensary work, with sitting-standing options in both areas for comfort.
The job requires the use of a step ladder.
The job requires the use of scientific lab equipment (including heat, glass and high-powered devices), contact with many ingredients, and a steady hand for pouring and dispensing small amounts of liquid.
If you have special needs, please advise us so we can make accommodations.

My Vagina culture and values

We are committed to ensuring every one of our customers and patients feels listened to and is treated with kindness and respect. We practise what we preach, and our working environment is flexible, friendly and supportive.

We want all our staff to be getting what they need to thrive and have job satisfaction. We are looking for people to come along for the ride as we grow, and in return, we will nurture and support you.

We have three clinical naturopaths taking patients from all over the world and thousands of people using our unique programs and treatments, and we’re building some serious FemTech behind the scenes to revolutionise how vaginas are treated.

Having a trustworthy, reliable person take over more day-to-day tasks is more important than ever. We want people on board who are excited to be part of the revolution in vulvovaginal healthcare and believe in our mission.

How to apply

Please submit your resume and cover letter via the online form below.

Be sure to include a cover letter addressing the required skills and your interest in naturopathy and women’s health, and why you want to work for My Vagina. Successful candidates will be contacted for a preliminary interview (video call), followed by an in-person interview if shortlisted.

No matter the outcome, you can expect a response within 30 days. All personal information is confidential and used solely for internal recruitment purposes.

Who should apply

We are committed to diversity, equity and inclusion and we are excited to review applications from anyone who fulfills the essential criteria and can see themselves working for a company like My Vagina.

We encourage applications from Aboriginal and Torres Strait Islander peoples, people of all genders, sexualities, abilities, cultures, and backgrounds.

Location of role

The role is based at My Vagina Headquarters on High Street, Northcote, Victoria, Australia. Conveniently located right next to the 86 tram, and a short walk to Northcote and Merri train stations, with free street parking nearby.

Interviews are in person, but preliminary interviews may be via video call.